Gulf Warranties

The questions below are a sample of the kinds of concerns that vehicle owners have. If you have any questions that are not answered here, contact us.

	What exactly is a used vehicle warranty? A used vehicle warranty is an agreement between a used vehicle buyer and an insurance company to cover the vehicle after its manufacturer’s warranty expires. When a manufacturer’s warranty expires, the vehicle owner has no protection from the cost of vehicle repairs. Most used vehicles are not covered by manufacturer’s warranties. Used vehicle warranties provide protection for engine components and systems in case of breakdown, giving used vehicle owners the kind of protection that used to be available only to new vehicle owners.
	Do I really need used vehicle warranty? With the complexity of today's vehicles, one major repair usually costs more than the price of a used vehicle warranty. Your vehicle is one of your biggest investments, and used vehicles tend to need more repairs and replacements than new vehicles. A used vehicle warranty will guarantee that during the policy period the cost of parts and labour for replacement or repair will be paid. Click here for more on repair costs
	What does my warranty cover? Check the pages for each warranty product – Three-star, Five-star and Executive to find out what each warranty covers.
	What do I do if my vehicle needs repairs not covered by the warranty? Warranty exclusions or repairs, parts and components not covered by a warranty must be paid for separately. Naturally, this is a worry for used vehicle owners. Talk to a Gulf Warranties representative to find out which warranty package will give you the most security and peace of mind.
	What does a warranty cost? Call the Gulf Warranties representative nearest you to find out what each package costs.
	Is my warranty transferable? Absolutely. For a modest fee, you can transfer your vehicle’s warranty to another owner if you sell the vehicle. Vehicles with used vehicle warranties have much higher resale value because the buyer knows they are not going to experience huge repair costs.
	Is my warranty renewable? Yes. You can renew your warranty at the prevailing renewal rates (conditions apply) by e-mailing us or contacting our sales representatives.
	Where can I take my vehicle for repairs? We have a network of authorised repair facilities in all the Gulf countries. We select and review all our repair service partners, so you can be sure that their services are among the best available.
	Are after-market components covered? No. After-market items are not covered by any Gulf Warranties products. Only factory installed components are covered.
	Does my car qualify for extended warranty protection? Yes! However, to be approved your vehicle must be inspected by an approved centre.
	Is it my responsibility to maintain my vehicle? You must maintain your vehicle in accordance with the manufacturer's maintenance schedules. Click here for some useful car maintenance tips to help you.
	How can I ensure that my policy remains valid? As long as you maintain your vehicle in accordance with the manufacturer's maintenance schedules, your warranty is valid.
	What is my individual claim limit? Vehicle claim limits depend on a combination of age and mileage. Click here for limits applicable under each package.
	Is there a deductible on repair service charges? There is no deductible for warranty repairs. Check with your Gulf Warranties representative to find out about exclusions and specific terms and conditions.
	When does my warranty period start? The warranty period begins on the date the vehicle is delivered to the first retail buyer or put into use, whichever is earlier.
	How can I make a claim? Take your vehicle to the dealer or any other authorised repair firm. Give the service department the policy book (which you receive when you purchase your policy) Provide proof that the vehicle's service schedules is up to date (service invoices may be required). If a claimable liability is agreed, the company will authorise the approved repair firm by means of a claim number for the authorised sum (conditions apply).

Note:
Any amount in excess of the authorized figure (or in excess of your warranty policy maximum claim liability) will be your responsibility.
The cost of dismantling will be paid in the event of a valid claim.